About

Engage CX Marketing – who we are, what we do

Since 2009 Engage Business Media has been showing organisations how joined-up effective customer and employee engagement strategies and the importance of safe-guarding an organisations information and data can drive improved performance and profitability.

Engage Business Media has launched EngageCxMarketing.com in recognition of the pivotal role the marketing function plays in creating maintaining and enhancing customer experience, engagement and loyalty.

EngageCxMarketing.com joins its established sister sites EngageCustomer.com, EngageEmployee.com, EngageInfoSec.com and EngageAwards.com to create and complete an essential new resource for leading edge thinking on the issues, challenges and opportunities relating to the customer experience. Research shows that the marketing function is playing an increasingly important role in customer experience as advances in technology enable greater customer understanding and insight, allowing organisations to increasingly personalise and tailor their offering to ever more demanding and proactive customers.

The business critical nature of delivering consistently high levels of customer and employee engagement and experience is recognised at board level, with the two most important business challenges identified by CEO’s being around their customer relationships and their people. Organisations are continually developing strategies designed to understand and deliver consistently on the expectations of their customers. Marketing is central to the success of these strategies and EngageCxMarketing.com is designed to be the first port of call for executives looking for the tools and techniques needed for customer loyalty, competitive advantage and business success.

Sponsorship Enquiries:

Nick Rust
Sales Director

nick.rust@ebm.media
01932 506 301

Speaker Enquiries:

Steve Hurst
Editorial Director
steve.hurst@ebm.media
01932 506 304

 

Engage CX Marketing is part of Engage Business Media Ltd, the parent company to the Engage Customer, Engage Employee, Engage InfoSec and Engage Awards portfolio of events and media.
Engage Business Media Ltd, Nicholson House, 41 Thames Street, Weybridge, Surrey, KT13 8JG
Company Registration Number 8636460