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Case study Categories:
Video Library
Facebook and Defected Records
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Expedia Case Study: How to shape CX measurement for impact
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Hawksmoor Case Study: Marketing 2.0 – Back to Basics for Hospitality
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Twitter: Lockdown 2020 – What social data can tell us about what’s next
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Forrester: The Case For Customer Obsession In Marketing
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Paypal Case Study: How measuring the impact of experience can create a virtuous circle
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Save the Children Case Study: Marketing a Feeling
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Direct Line Case Study: From Chickens to Kangaroos to Ants – our Digital Transformation Journey
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DMA: We are not normal – What you need to know about your customers
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Financial Times: 7 key considerations for your subscription strategy
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Photobox Case Study: Actionable Personalization – A journey from fad to value addition
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