Technology

Whirlpool apologises over dangerous tumble dryers

A senior Whirlpool executive has apologised to customers affected by the saga of dangerous tumble dryers sold for 11 years in the UK. Whirlpool is now launching a full recall of any remaining fire-prone dryers, nearly four years after first alerting people to the safety issue. Speaking to the BBC, its vice-president Jeff Noel defended […]

Equifax settles data breach

Credit score agency Equifax has agreed to pay up to $700m (£561m) as part of a settlement with a US regulator following a data breach in 2017. The Federal Trade Commission had alleged the Atlanta-based firm failed to take reasonable steps to secure its network. The records of at least 147 million people were exposed in […]

Electric car models to triple in Europe by 2021

The number of electric car models available to consumers in Europe is expected to triple by 2021, says a European environmental lobby group. The uptake of electric cars has been stalling, blamed on a lack of charging infrastructure and higher prices. Latest data shows carmakers will offer 214 electric car models in 2021, up from […]

Facebook launches fake ads scam busting service

Scammers are being targeted by a new tool for UK Facebook users that allows the reporting of fake adverts. The feature came about after Martin Lewis, founder of the MoneySavingExpert website, sued over his name and photo being used on fake Facebook adverts. In return for dropping the legal action, Facebook agreed to donate £3m […]

Education publisher Pearson to phase out print textbooks

The world’s largest education publisher has taken the first step towards phasing out print books by making all its learning resources “digital first”. Pearson said students would only be able to rent physical textbooks from now on, and they would be updated much less frequently. The British firm hopes the move will make more students […]

AI use in fraud detection to triple by 2021

While only 13% of organisations use artificial intelligence (AI) and machine learning to detect and deter fraud, another 25% plan to adopt such technologies in the next year or two – a nearly 200% increase. Fraud examiners revealed this and other anti-fraud tech trends in a cross-industry, global survey by the Association of Certified Fraud Examiners (ACFE), […]

Volkswagen and Ford team up on self-driving and electric cars

Volkswagen and Ford have said they will work together on developing self-driving and electric cars in an attempt to reduce costs on new technologies. VW plans to invest $2.6bn (£2.1bn) in Ford’s self-driving unit, which is valued at $7bn. The move comes after the duo said in March they would build vans together. The two firms […]

UK businesses struggling to cope with spike in GDPR data requests

UK businesses have struggled to handle an upswing in personal data access requests since the General Data Protection Regulation (GDPR) came into force, new research from business process outsourcer Parseq reveals. The research, conducted following the first anniversary of the GDPR, showed that two thirds of UK businesses (63%) saw an increase in data access […]

UK Watchdog plans to fine Marriott £99m over GDPR breach

The UK’s data privacy regulator has said it plans to fine the US hotel group Marriott International £99.2m. The penalty relates to a data breach that resulted in about 339 million guests having had their personal details exposed. The incident is thought to date back to 2014 but was only discovered in 2018. It comes a day […]

GDPR bites as British Airways faces record fine for data breach

British Airways says it is facing a record fine of £183m for last year’s breach of its security systems. The airline, owned by IAG, says it was “surprised and disappointed” by the penalty from the Information Commissioner’s Office (ICO). At the time, BA said hackers had carried out a “sophisticated, malicious criminal attack” on its […]