Technology

New report on how applications of robotics process automation (RPA) are reshaping retail

Leading Enterprise Robotic Process Automation (RPA) software company UiPath has issued a new report ‘RPA: The Next Step in Retail Automation’. This comprehensive report outlines how RPA is actively reshaping the retail sector worldwide. Leading European retailers have contributed their thoughts on their usage of RPA across multiple functions, from finance to HR, marketing and […]

New survey finds business leaders embracing AI and edge technologies to improve the CX

The need to seamlessly fuse online and offline experiences and fulfill anytime-anywhere convenience has retail executives concerned about the maturity of their customer experience and supply chain capabilities, according to new research from JDA Software, Inc. The 2019 Retail C-Suite Viewpoint Survey in collaboration with Microsoft, conducted by retail research firm Incisiv, finds that while […]

Samsung warns of drop in profits as chip demand slow

Samsung Electronics expects to post a 29% drop in quarterly operating profit as demand for smartphones and memory chips slows. The firm forecasts operating earnings of 10.8 trillion Korean won ($9.7bn; £7.6bn) for the last three months of 2018. It marks the first quarterly profit drop in two years as strong demand for chips had boosted earnings at the […]

Apple blames slowdown in China as it cuts sales forecasts

Apple has rattled investors with news that its sales have been slowing, blaming economic weakness in China. In a surprise disclosure, the iPhone maker said it anticipated revenue of about $84bn (£67bn) for the three months to 29 December. In November it forecast sales of at least $89bn – a prediction that had already disappointed […]

Tech became ‘darker and more muddy’ in 2018 says EU commissioner

Data abuse has “darkened” technology’s potential, the EU’s Competition Commissioner has warned. In an interview for the BBC’s Today programme, Margrethe Vestager criticised the tech giants for misusing data and failing to respect citizens’ rights. New EU rules governing what could be done with data provided some protection, she said. But she added that the […]

Consumers wanting to shop online in the future may need to have a mobile

As millions start their Christmas shopping online, there’s a warning that consumers may need to have a mobile phone, and a decent signal, to make sure their transactions go through. UK banks are starting to introduce a new layer of security, involving passwords sent to your mobile phone. That could be a problem for hundreds […]

Massive Marriott hack hits half a billion customers

The records of 500 million customers of the hotel group Marriott International have been involved in a data breach. The hotel chain said the guest reservation database of its Starwood division had been compromised by an unauthorised party. It said an internal investigation found an attacker had been able to access the Starwood network since […]