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Category: Customer Experience

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Online retailer The Hut Group plans £4.5bn listing
Customer Experience

Online retailer The Hut Group plans £4.5bn ...
Posted 20 August 2020
Asos: Sports gear and face cream sales boom as lockdown eases
Customer Experience

Asos: Sports gear and face cream sales boom as ...
Posted 13 August 2020
B&Q owner sees sales soar in lockdown DIY boom
Customer Experience

B&Q owner sees sales soar in lockdown DIY ...
Posted 22 July 2020
Bad online reviews cost businesses an average of £125K a year
Customer Experience

Bad online reviews cost businesses an average ...
Posted 17 July 2020
High Street busier but still more than 50 per cent down on last year
Customer Experience

High Street busier but still more than 50 per ...
Posted 07 July 2020
Waitrose will never stock chlorinated chicken says boss
Customer Experience

Waitrose will never stock chlorinated chicken ...
Posted 26 June 2020
Sky Q kicks off HDR support with on-demand nature shows
Customer Experience

Sky Q kicks off HDR support with on-demand ...
Posted 29 May 2020
Harrods hits the shopping mall to stop congestion
Customer Experience

Harrods hits the shopping mall to stop congestion ...
Posted 25 May 2020
Online toys and games retailers see revenues quadruple
Customer Experience

Online toys and games retailers see revenues ...
Posted 19 May 2020
Customers will switch if digital customer experience disappoints
Customer Experience

Customers will switch if digital customer ...
Posted 12 May 2020
Three in four consumers will switch after poor contact centre experience
Customer Experience

Three in four consumers will switch after poor ...
Posted 12 May 2020
Consumers keen to move on from the pandemic
Customer Experience

Consumers keen to move on from the pandemic ...
Posted 07 May 2020
Pre-Christmas shopping discounts up to 50%
Customer Experience

Pre-Christmas shopping discounts up to 50% ...
Posted 17 December 2019
Hackable karaoke and walkie talkie toys found by consumer group
Customer Experience

Hackable karaoke and walkie talkie toys found ...
Posted 13 December 2019
Greggs creates popular vegan steak bake
Customer Experience

Greggs creates popular vegan steak bake ...
Posted 06 December 2019
Asos boosted by record Black Friday trade
Customer Experience

Asos boosted by record Black Friday trade ...
Posted 01 December 2019
UK falling behind Europe in CX without AI
Customer Experience

UK falling behind Europe in CX without AI ...
Posted 26 November 2019
Rallying cry needed to beat CX slump
Customer Experience

Rallying cry needed to beat CX slump ...
Posted 26 November 2019

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