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Category: Customer Experience

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Primark shopper numbers ‘back to pre-Covid levels’
Customer Experience

Primark shopper numbers ‘back to ...
Posted 16 April 2021
Lack of customer knowledge the biggest challenge
Customer Experience

Lack of customer knowledge the biggest challenge ...
Posted 15 April 2021
Gift cards revealed to be key to post-COVID retail reactivation
Customer Experience

Gift cards revealed to be key to post-COVID ...
Posted 30 March 2021
Cineworld to reopen with cinema-first movie deal
Customer Experience

Cineworld to reopen with cinema-first movie deal ...
Posted 24 March 2021
Ocado reports 40% increase in sales as orders surge in lockdown
Customer Experience

Ocado reports 40% increase in sales as orders ...
Posted 19 March 2021
Wagamama owner to raise millions as lockdown bites
Customer Experience

Wagamama owner to raise millions as lockdown bites ...
Posted 12 March 2021
Disney+ flying like Dumbo at 100 million subs
Customer Experience

Disney+ flying like Dumbo at 100 million subs ...
Posted 11 March 2021
Pret ramps up digital focus with shift away from ‘shops first’ mentality
Customer Experience

Pret ramps up digital focus with shift away ...
Posted 05 March 2021
Pontins used ‘undesirables list’ of Irish surnames
Customer Experience

Pontins used ‘undesirables list’ ...
Posted 03 March 2021
Airbnb predicts ‘significant’ travel rebound
Customer Experience

Airbnb predicts ‘significant’ ...
Posted 02 March 2021
UK companies failing to capitalise on customer engagement
Customer Experience

UK companies failing to capitalise on customer ...
Posted 25 February 2021
Rapid social commerce growth driven by user-generated content
Customer Experience

Rapid social commerce growth driven by ...
Posted 25 February 2021
How museums are using immersive digital experiences (pre- and post-pandemic)
Customer Experience

How museums are using immersive digital ...
Posted 10 February 2021
Changing consumer behaviour will drive growth in card spending
Customer Experience

Changing consumer behaviour will drive growth ...
Posted 25 January 2021
Over £44 million in fines racked by gambling companies in 2020
Customer Experience

Over £44 million in fines racked by gambling ...
Posted 05 January 2021
Customer Experience Management market revenues to gain $14.9 billion by 2025
Customer Experience

Customer Experience Management market revenues ...
Posted 21 December 2020
Warner Bros’ films set for simultaneous cinema and US streaming
Customer Experience

Warner Bros’ films set for simultaneous ...
Posted 07 December 2020
Digital acceleration continues as pandemic changes consumer preferences
Customer Experience

Digital acceleration continues as pandemic ...
Posted 02 December 2020

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