News

Category: Customer Experience

Primark shopper numbers ‘back to pre-Covid levels’
Customer Experience
Gift cards revealed to be key to post-COVID retail reactivation
Customer Experience
Pret ramps up digital focus with shift away from ‘shops first’ mentality
Customer Experience
Pontins used ‘undesirables list’ of Irish surnames
Customer Experience
Airbnb predicts ‘significant’ travel rebound
Customer Experience
UK companies failing to capitalise on customer engagement
Customer Experience
Rapid social commerce growth driven by user-generated content
Customer Experience
How museums are using immersive digital experiences (pre- and post-pandemic)
Customer Experience
Changing consumer behaviour will drive growth in card spending
Customer Experience
Over £44 million in fines racked by gambling companies in 2020
Customer Experience
Customer Experience Management market revenues to gain $14.9 billion by 2025
Customer Experience
Warner Bros’ films set for simultaneous cinema and US streaming
Customer Experience
Digital acceleration continues as pandemic changes consumer preferences
Customer Experience

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