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Knowledge: Case Studies Video Library

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Facebook and Defected Records

Facebook and Defected Records...

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Expedia Case Study: How to shape CX measurement for impact

Expedia Case Study: How to shape CX...

Expedia
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Hawksmoor Case Study: Marketing 2.0 – Back to Basics for Hospitality

Hawksmoor Case Study: Marketing 2.0 – Back...

Hawksmoor
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Twitter: Lockdown 2020 – What social data can tell us about what’s next

Twitter: Lockdown 2020 – What social...

Twitter
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Forrester: The Case For Customer Obsession In Marketing

Forrester: The Case For Customer Obsession In...

Forrester
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Paypal Case Study: How measuring the impact of experience can create a virtuous circle

Paypal Case Study: How measuring the impact of...

Paypal
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Save the Children Case Study: Marketing a Feeling

Save the Children Case Study: Marketing a Feeling...

Save the Children
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Direct Line Case Study: From Chickens to Kangaroos to Ants – our Digital Transformation Journey

Direct Line Case Study: From Chickens to...

Direct Line
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DMA: We are not normal – What you need to know about your customers

DMA: We are not normal – What you need...

DMA
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Financial Times: 7 key considerations for your subscription strategy

Financial Times: 7 key considerations for your...

Financial Times
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Photobox Case Study: Actionable Personalization – A journey from fad to value addition

Photobox Case Study: Actionable...

Photobox
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