Knowledge - Insights: Chair Reports
Chair Report – CX Marketing Summit – Martin Hill-Wilson
Day 2 Chair’s Report: CX Marketing Summit 2020 By Martin Hill-Wilson, Founder at Brainfood Consulting I took over second day duties. It was a fast-paced day. In fact, I learnt something new within the first ten seconds of introducing my first speaker Tim
Chair Report – CX Marketing Summit – Manuela Pifani
Day 1 Chair’s Report: CX Marketing Summit 2020 By Manuela Pifani, Founder and Managing Director at CXellence This year I had the pleasure to host Day One of the virtual CX Marketing Summit, broadcasting live from the Engage Business Media studio. The
Chair Report – Customer Engagement Summit 2016 – Andrew McMillan
My Experiences As Chair Well, what a buzz! In an exciting start to the Customer & Employee Engagement stream first thing in Hall 4 we were packed out and standing to welcome our first speaker, Ian McVey. Ian, the Head of Enterprise Sales at Qualtrics, was
Chair Report – Future of the Contact Centre 2019 – Martin Hill-Wilson
Future of The Contact Centre – In Rude Health I’d Say The teaser for this event proclaimed that contact centres are at a crossroads. Either ascending in value to become the beating heart of the organisation. Or presumably absorbed into some form of Borg like
Chair Report – Future of the Contact Centre 2019 – Gerry Brown
Chair’s Report From Hall 2 The 2019 Future of the Contact Centre Conference, where I chaired Hall 2, provided a fascinating and absorbing insight into the changing world of the contact centre and the elements shaping its future. which was perhaps echoed by the
Chair Report – Future of the Contact Centre 2018 – Martin Hill-Wilson
Future of the Contact Centre It was a good crowd – an industry in genuine transformation – a busy agenda to mirror the extent of change. So the signs pointed to a great event which indeed it turned out to be. We began with an outside-in view from BT’s
Chair Report – Employee Engagement Summit 2018 – Kate Jones
Chair Report It's rare that I don't have music playing - in the car, at home, through my headphones if I need to focus at work. All my favourite films are musicals, and I'll tell anyone the woes of life as a tenor in a choir (read The Alto's Lament and that's
Chair Report – Employee Engagement Summit 2018 – Cathy Brown
Chair Report It was a pleasure once more to be working with the EBM team and chairing the 2018 Employee Engagement Summit. A great start with a packed room and people standing at the back - not bad for a very sunny Friday at the start of a bank holiday
Chair Report – Employee Engagement Summit 2017 – Cathy Brown
A Blog from the Chair As Chair of the Employee Engagement 2017, I was asked by the organisers to write a summary of the day. Last time they asked me this, I was caught slightly on the hop and hadn't really taken proper notes (being focussed on the here and now) so
Keep up to date - Subscribe To Our Email Newsletter Today
Get the latest industry news direct to your inbox on all your devices.
Thank You
Thank you for taking the time to fill out our online form, we have received your information.