News

Superdry founder ‘pleased with progress’ despite loss
Customer Behaviour
The rise of social, influencer marketing and video highlighted as advertising spend on Instagram stories soars
Thought leadership
Manchester City investment from US breaks global sports valuation
Thought leadership
Twitter to cull inactive users
Social Media
UK falling behind Europe in CX without AI
Customer Experience
Almost half of festive shopping done online
Technology & Analytics
E-commerce giant Alibaba’s shares have surged
Technology & Analytics
Tesla truck launch success despite gaffe
Technology & Analytics
Rallying cry needed to beat CX slump
Customer Experience
Amazon and eBay listing unsafe toys
Customer Experience
Peloton Christmas ad mocked for sexism
Customer Feedback
Customer Engagement Summit: Europe’s premier CX and EX Conference hailed as another world-class success
Thought leadership
Deliveroo ad banned for being misleading
Customer Feedback
Google founders step back from top roles
Thought leadership
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