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Viagogo sidesteps legal action with website fixes

The secondary ticketing website Viagogo has improved how it communicates with customers, prompting the Competition and Markets Authority to suspend plans for legal action. The competition watchdog said its concerns over how Viagogo presented information had been addressed. The website was now “worlds apart” from the one that prompted the legal action, the CMA’s chief […]

Bought By Many: Bringing an ecosystem of benefits to customers

By Elizabeth Akass, Editor, Engage Business Media Bought By Many is working to revolutionise pet insurance through a customer-centric model that explores innovative ways to prioritise ease, accessibility, value, experience, and quality of product for their users. Over 45% of the UK population currently own at least one pet, and this statistic is rising. In […]

Amazon Fire TVs to be sold by Currys PC World

Fire TV-branded 4K TV sets will be sold on the UK high street by Currys PC World, it has been revealed. The sets, made by manufacturer JVC, will be powered by Amazon’s smart TV software. They will start at £349 and will also be available to buy online, on Amazon’s own website. One industry commentator […]

Dairylea pulls food splat ad after ‘copycat’ complaints

An advert showing a woman who has been hit in the face with food has been pulled over fears it could spark copycat behaviour. In a series of Tweets, Dairylea said it “Dareyleas you” to “splat one in a friend’s face”. One showed a girl aiming what appears to be a cream pie. Parents of […]

Huawei accuses US of cyber attacks

Huawei has accused the US government of “using every tool at its disposal” to disrupt its business. In a press release on Tuesday, the Chinese tech giant said the US had launched cyber-attacks to infiltrate its networks and was threatening its employees. The firm, which was put on a US trade blacklist this year, did […]

Digital transformation projects continue to be at risk

Despite rising optimism in digital transformation, the vast majority of organisations are still suffering failure, delays or scaled back expectations from digital transformation projects, research from Couchbase has found. In the survey of 450 heads of digital transformation in enterprises across the U.S., U.K., France and Germany, 73% of organisations have made “significant” or better […]

Gift card and voucher sales grow despite challenging trading conditions

The UK’s gift card and voucher market has grown by 7.2% year-on-year, according to the latest analysis carried out by the UK Gift Card & Voucher Association (UKCGVA) and KPMG UK. The analysis – looking at sales performance in the first half of 2019 compared to the same period the year before – recorded a […]

M&S may be removed from FTSE 100

The end of an era is looming for Marks and Spencer, with the retail giant expected to be relegated from the FTSE 100 index of Britain’s biggest listed companies on Wednesday. If it is demoted, it will be the first time M&S has not been a FTSE 100 member since the index was launched in […]

Print media being abandoned by advertisers more than ever before

Companies in the UK are focussing their ad spend away from print media, now more so than ever before, new research has revealed. A survey of 1,325 UK marketing professionals carried out by leading digital marketing agency,, revealed that 56% of UK based businesses have turned their main focus away from spending on print […]

Jewellery and watch sector to reach £5.9bn sales in 2019 says Mintel

New Mintel research shows the Jewellery and Watch industry was worth £5.7 billion in 2018, and is anticipated to rise to £5.9 billion in 2019. The new Mintel jewellery research will be revealed exclusively at International Jewellery London, the UK’s leading jewellery trade event, 1-3 September. According to Mintel’s upcoming Jewellery and Watches Retailing UK […]