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Businesses urged to make social-value driven decisions

As of this summer, the UK government will consider the social value of an organisation when awarding government contracts. The move is expected to transform the process of government procurement, better support small businesses, and reduce impact on the environment. This purpose driven approach to procurement will attract a more diverse range of companies bidding […]

Google finds ‘indiscriminate iPhone attack lasting years’

Security researchers at Google have found evidence of a “sustained effort” to hack iPhones over a period of at least two years. The attack was said to be carried out using websites which would discreetly implant malicious software to gather contacts, images and other data. Google’s analysis suggested the booby-trapped websites were said to have […]

BBC Studios: Why customer satisfaction starts with an engaged workforce

By Elizabeth Akass, Editor, Engage Business Media BBC Studios explains why improving customer satisfaction begins with leaders actively working to drive employee productivity and motivation through engaging them on a personal level and progressing company culture.  BBC Studios is a commercial subsidiary of the BBC Group with over 50 years of experience in making beloved […]

Apple says sorry that workers listened to Siri voice recordings

Apple has apologised following revelations that it paid third-party workers to listen to voice recordings of Siri users. The practice known as ‘grading’ has been used by several tech firms as a way of improving the quality of speech recognition. However, Apple, Google and Microsoft all halted such work recently, following public outcry. Apple said […]

Ex Google and Uber Engineer charged with theft

The US Department of Justice (DoJ) has filed criminal charges against a former senior engineer at Google’s owner Alphabet alleging he stole car technology secrets. Anthony Levandowski was charged with 33 counts of trade theft involving Alphabet’s self-driving car technology. He had left Alphabet’s Waymo unit in 2016 and eventually ran Uber’s self-driving car project, […]

Huawei’s next phone won’t have Google apps

Huawei’s next flagship smartphone will not come with Google’s popular apps including Maps and YouTube. Google confirmed that due to a US government ban on sales to Huawei, it could not license its apps to the Chinese smartphone giant. It also means the next Huawei phone will not have access to the Google Play app […]

Pinterest

Pinterest to direct vaccine searches to health sites

Pinterest users searching for vaccine-related information will be directed to results from “public health organisations”. Last year, the social platform stopped showing results for vaccine searches to tackle the spread of misinformation. Social media companies are facing increasing scrutiny over how they moderate content on their sites. In recent months, other firms including Facebook have […]

New research suggests brand purpose advertising must be inclusive not divisive

Does ‘brand purpose’ make effective advertising? New data from global marketing research and effectiveness company, System1, shows that one in five of the most effective TV ads last year highlighted a cause beyond the brand itself. But marketers are often getting “purpose” wrong, by jumping into controversial and divisive topics rather than picking more inclusive […]

Stop misleading special offers supermarkets told

Supermarkets are still offering misleading special offers and discounts despite rules designed to stop this, according to Which?. The consumer group found “dubious” deals that were worse than they first appeared at most major UK chains. These included multi-buys that cost more despite the alleged offer, and special offers in which goods are sold at […]