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Deliveroo to display allergy information

Food delivery service, Deliveroo, is overhauling its menus to display more allergen information starting in December. Ingredients such as sesame seeds, nuts or dairy will be flagged up on every dish that contains them. Tortilla and Chipotle will be among the first chains to adopt the new system. The move follows the deaths of two […]

Marketing departments set for cash injection next year

Almost half of UK business leaders plan to boost spending in marketing in 2019, according to a recent survey by MHR Analytics, the data analytics software provider. The survey polled 200 business leaders from medium and large-sized businesses and found that 49 per cent were planning to scale up their marketing spend in 2019. It […]

UK Businesses buy into growth opportunity of subscription boxes

Six in ten (59 per cent) subscription box  businesses intend to invest in new or existing subscription services in the next year, according to a report commissioned by Royal Mail. Over half (52 per cent) of the businesses surveyed also agreed that subscriptions are set to be a major focus for their company in the […]

Debenhams makes record annual loss and plans up to 50 store closures

Debenhams has confirmed record annual losses and said it will close up to 50 under-performing stores. In the year to September it lost £491.5m, against profits of £59m the year before. The troubled department store chain, which has 166 branches, had previously said it planned to close 10 stores. Boss Sergio Bucher said the company […]

Gourmet Burger Kitchen plans to close 17 stores in order to stay afloat

Gourmet Burger Kitchen (GBK) says it has earmarked 17 restaurants for closure after running up millions of pounds of losses. The chain, owned by South Africa’s Famous Brands, has filed for a Company Voluntary Arrangement – an insolvency process that allows struggling firms to close unprofitable stores. It warned 250 jobs were at risk under […]

Social Shopping set to spur half of UK and US consumers into Black Friday purchase

Social has reached global maturity as a product research channel and taken vital steps into becoming a fully-fledged commerce channel in the UK and US ahead of Black Friday and Cyber Week A global study of 111,899 internet users by GlobalWebIndex, reveals social networks have strengthened their role as a product research channel year-on-year, achieving a 39% […]

To Get the Most out of Your Enterprise Social Media, Corporate Leads Need to Play “ALL” the Game

by Professor Mohamed-Hedi Charki, Associate Professor of Information Systems, EDHEC In recent years, many corporate leaders were attracted to enterprise social media platforms due to an outstanding number of expected benefits that include enhancing knowledge sharing, boosting cross-unit collaboration, improving creativity and advancing innovation. Consequently, corporate leaders, including Chief Human Resource Officers (CHROs) and Chief […]

Only one in three businesses harness customer data to improve the CX and drive commercial success

Understanding customer needs and delivering exceptional customer experience is crucial to brands remaining viable, and marketers armed with unified technology and a collaborative culture could hold the key to accessing insights locked in data. According to the SAP Customer Data Imperative report, which explores the growing importance of harnessing customer data to underpin customer experience […]