News

Category: Technology & Analytics

Thunderhead goes .com to deliver customer engagement everywhere
Technology & Analytics
Hotels.com best for customer experience
Technology & Analytics
Mobile apps linked direct to contact centre agents via a smart button
Technology & Analytics
In-store mobile apps to take off in 2012
Technology & Analytics
Oracle puts its RightNow acquisition down to the customer experience
Technology & Analytics
Satmetrix targets SME’s with new Net Promoter offering
Technology & Analytics
Two in three customers give thumbs up to in-store mobile technology
Technology & Analytics
Staff engagement linked to customer experiences
Technology & Analytics
New technologies driving consumer behaviour
Technology & Analytics

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