News

Category: Voice of the Customer

Challenging festive period for supermarkets
Voice of the Customer
Festive season winners in retail
Voice of the Customer
Royal Mail reveals online Black Friday hotspots
Voice of the Customer
Sonos in speaker ‘recycling’ row
Voice of the Customer
Peloton Christmas ad mocked for sexism
Voice of the Customer
Deliveroo ad banned for being misleading
Voice of the Customer
Consumers demand environmental action from brands
Voice of the Customer
New research says retailers better at understanding customers than travel companies
Voice of the Customer
Consumers prefer e-mail and text communication
Voice of the Customer
‘SEND NUDES’ BOOHOO AD BANNED AFTER COMPLAINT
Voice of the Customer
Majority of consumers dislike unprompted cue ads
Voice of the Customer
Dairylea pulls food splat ad after ‘copycat’ complaints
Voice of the Customer
Vaping advert banned over Mo Farah confusion
Voice of the Customer
Two in three customers expect organisations to use technology to create better experiences
Voice of the Customer
Boots roll out paper bags after plastic row
Voice of the Customer
‘Harmful’ gender stereotypes in adverts banned
Voice of the Customer
WH Smith worst retailer for customer experience for second year in a row
Voice of the Customer

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