News

Category: Voice of the Customer

Brands at risk of being cancelled as Gen Z shoppers more impatient and less loyal
Voice of the Customer
New consumer sentiment research shows major upswing in optimism
Voice of the Customer
Global consumers willing to pay a premium for better product information
Voice of the Customer
eBay analysis shows customers ready for a shopping spree
Voice of the Customer
Consumers have high expectations for brands to keep delivering
Voice of the Customer
International Happiness Day: Survey reveals what makes Marketers happiest
Voice of the Customer
Four in five customers choose brands aligned to their personal values
Voice of the Customer
Pets at Home says lockdown pet bonanza will bring even higher profits
Voice of the Customer
Trustpilot removed 2.2 million bogus reviews in 2020
Voice of the Customer
The value of authenticity to customers revealed by new research
Voice of the Customer
Tesco sees record Christmas sales as shoppers ‘treated themselves’
Voice of the Customer
Global study reveals customer satisfaction tops marketer priorities list for 2021
Voice of the Customer
Four in ten Gen Z ‘Never’ watch sports compared to only 20% Of Millennials
Voice of the Customer
Amazon extends lead as consumers’ favourite brand in 2020
Voice of the Customer
Spent less, saved more: what consumers bought this year
Voice of the Customer
Only 15% of consumers are happy shopping online
Voice of the Customer
Almost half of consumers globally to significantly cut holiday spending
Voice of the Customer

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