Madeleine SteupMessenger People Marketing Manager Click to read more...
Steve HurstEngage Business Media Editorial Director Click to read more...
How To Boost Your Customer Communication With WhatsApp: Use Cases From BMW, Pandora, Bloomberg, Quint and more
18th June, 12pm
WhatsApp is used by over 1.5 billion people worldwide and messaging has become the number one communication channel today. Today’s customers don’t want to wait on hold or be flooded with meaningless emails – they want fast, personal and solution-oriented service via WhatsApp & Co.
The top messaging apps in all markets have begun offering solutions for innovative, effective customer communication – tools like the WhatsApp Business Solution or Apple Business Chat are making headlines and offering companies a new way to reach their customers. In this session, Madeleine Steup from MessengerPeople demonstrates why these options are a perfect fit for companies looking for new ways to engage with their customers and make their service more contemporary and convenient.
- Why messaging apps & Chatbots can enhance the customer relationship
- How-To: Get inspired by successful use cases from companies like BMW, Pandora, Bloomberg Quint and more
- Important details about data privacy – Exclusive deep dive into managing messaging app customer service in your daily business