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Engage CX Marketing

Taking a deep dive into the challenges and opportunities relating to the customer experience (CX). Research shows that the marketing function is playing an increasingly important role in customer experience as advances in technology enable greater customer understanding and insight, allowing organisations to increasingly personalise and tailor their offering to ever more demanding and proactive customers. Organisations are continually developing strategies designed to understand and deliver consistently on the expectations of their customers. Marketing is central to the success of these strategies, Engage CX Marketing is designed to be the first port of call for marketing executives looking for the tools and techniques needed for customer loyalty, competitive advantage and business success.

Event video presentations library available to access On-Demand, showcasing some of the best success stories

Our case study driven conferences have a laser focus on ensuring we provide current and relevant success-led content relating to the latest industry challenges, our presenters are from world class heavy hitting brands such as Amazon, Barclays, BBC, Google, John Lewis, Mercedes, Liverpool F.C, M&S, Netflix, NHS, Sky, and Virgin to name a few.

Quite often we secure new speakers to the stage before they are seen on the circuit elsewhere. Our highly engaged senior end user audiences are the backbone of our events, and their experience when attending our events is of paramount importance to us.

Access On-Demand Library
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Upcoming events

Marketing Engagement Summit

Marketing Engagement Summit

Sales Engagement Summit

Sales Engagement Summit

The Experiential Awards

The Experiential Awards

Future of Martech

Future of Martech

Case Study Video Library

Watch your favourite case study video presentations from our on demand library.

Facebook and Defected Records

Facebook and Defected Records...

Click to View Available to watch when you subscribe
Expedia Case Study: How to shape CX measurement for impact

Expedia Case Study: How to shape CX...

Expedia
Click to View Available to watch when you subscribe
Hawksmoor Case Study: Marketing 2.0 – Back to Basics for Hospitality

Hawksmoor Case Study: Marketing 2.0 – Back...

Hawksmoor
Click to View Available to watch when you subscribe
Twitter: Lockdown 2020 – What social data can tell us about what’s next

Twitter: Lockdown 2020 – What social...

Twitter
Click to View Available to watch when you subscribe

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