House of Fraser has settled a legal row with a group of landlords removing one hurdle to a potential rescue deal. The deal means the department store chain can go ahead with its plan to close 31 of its 59 shops in January. The landlords had argued slashing rents on remaining stores was unfair to them, […]
Future of Marketing Conference
discover the trends shaping the future of marketing
Our case study driven CPD accredited Future of Marketing Conference will examine in detail the key issues, challenges and opportunities facing the marketing community against a background of rapid advances in Artificial Intelligence led technologies, from Advanced Analytics and Biometrics through to Virtual and Augmented Reality, Machine Learning and Robotics.
The role of marketing within the organisation is evolving rapidly, with the relentless advance of new technologies presenting fresh opportunities as well as fresh challenges.
As marketers grapple with these changes and the opportunities presented to them by the digital economy to reach new audiences, their market and brand strategies must adjust accordingly.
EBM Group Events
Internal Communications ConferenceVictoria Park Plaza, Central London 20th September 2018
Evolution of Work ConferenceVictoria Park Plaza, London 20th September 2018
Future of Marketing ConferenceVictoria Park Plaza, London 01st October 2018
Customer Engagement Summit 2018Westminster Park Plaza Hotel, London 12th November 2018
2017 Engage AwardsWestminster Park Plaza, London 12th November 2018
Engage Focus GroupsHilton London Heathrow 28th November 2018
Future of the Contact Centre ConferenceVictoria Park Plaza, London 13th February 2019
2019 Employee Engagement SummitVictoria Park Plaza, London 10th May 2019
CX Marketing Summit 2019Victoria Park Plaza, London 13th June 2019
Customer Engagement Transformation ConferenceVictoria Park Plaza, London 11th July 2019
Customer Robotics and AI Directors ForumLondon 26th September 2019
Zendesk today announced an integration with WhatsApp that allows businesses to manage customer service interactions and engage with customers directly on WhatsApp. The integration connects conversations between businesses and their customers on WhatsApp within Zendesk. By extending customer support capabilities to WhatsApp, businesses that use Zendesk can now reach WhatsApp’s 1.5 billion users to provide […]
Apple has become the world’s first public company to be worth $1 trillion (£767bn). The iPhone maker’s market value reached the figure in New York on Thursday and its shares closed at a new record high of $207.39. The stock has been rising since Tuesday when it reported better than expected results for the three […]
HSBC said it was “cautiously optimistic” about global growth as it announced a 4.6% increase in pre-tax profit for the first half of 2018. The bank said Asian economies remained robust despite growing trade tensions between China and the US. It also said its contingency plans for Brexit had not changed, despite growing warnings of […]