Engage CX Marketing
Taking a deep dive into the challenges and opportunities relating to the customer experience (CX). Research shows that the marketing function is playing an increasingly important role in customer experience as advances in technology enable greater customer understanding and insight, allowing organisations to increasingly personalise and tailor their offering to ever more demanding and proactive customers. Organisations are continually developing strategies designed to understand and deliver consistently on the expectations of their customers. Marketing is central to the success of these strategies, Engage CX Marketing is designed to be the first port of call for marketing executives looking for the tools and techniques needed for customer loyalty, competitive advantage and business success.
Event video presentations library available to access On-Demand, showcasing some of the best success stories
Our case study driven conferences have a laser focus on ensuring we provide current and relevant success-led content relating to the latest industry challenges, our presenters are from world class heavy hitting brands such as Amazon, Barclays, BBC, Google, John Lewis, Mercedes, Liverpool F.C, M&S, Netflix, NHS, Sky, and Virgin to name a few.
Quite often we secure new speakers to the stage before they are seen on the circuit elsewhere. Our highly engaged senior end user audiences are the backbone of our events, and their experience when attending our events is of paramount importance to us.
Tenable Generates 3x Qualified Pipeline Globally...
27th July 2022
Solve the data challenge for personalised CX in 2022 and...
21st June 2022
Should I stay or should I go? How established brands...
21st October 2021
The 10 Best Ways to Increase ROI through your Website...
29th June 2021
Long Hold Times Are Killing Your Customer Experience...
23rd July 2020
Case Study Video Library
Watch your favourite case study video presentations from our on demand library.
Facebook and Defected Records...
Expedia Case Study: How to shape CX...Expedia
Hawksmoor Case Study: Marketing 2.0 – Back...Hawksmoor
Twitter: Lockdown 2020 – What social...Twitter
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